/ by Arista Recovery Staff

Inpatient Rehab Hilliard, OH: Same-Day Admission

Key Takeaways

  • Same-day admission in Hilliard hinges on bed availability, medical stability, and insurance verification — not every caller walks in that afternoon, but honest screening can move things within hours 9.
  • Franklin County's high rates of co-occurring mental illness and substance use mean any inpatient program serving Hilliard should manage psychiatric medications and dual diagnosis care from day one, not week three 8.
  • Ohio Medicaid covers up to 30 consecutive days of residential SUD treatment without prior authorization for your first two stays in a year, so paperwork rarely needs to delay admission 7.
  • Before choosing a program, compare who is on the treatment team, how psychiatric care is handled during detox, and what the step-down plan looks like to keep total engagement above 90 days 1.

If you're calling today: what same-day admission actually means

If you're reading this at 2 a.m., or between shifts, or from the parking lot outside your kid's school — picking up the phone counts. That's not a small thing. It's the hardest part of the whole day.

Same-day admission means a program can screen you, verify your insurance, and bring you through the door within hours instead of weeks. It doesn't mean every person who calls walks in that afternoon. Bed availability, how medically stable you are right now, and whether your insurance can be verified quickly all shape the timeline. Being honest about that up front matters more than a marketing promise.

Here's what the research is clear about: treatment has to be there when you're ready for it. NIDA's guidance emphasizes that delays can cost you the window when motivation is highest 9. That's the whole reason same-day access exists — not as a feature, but as a clinical need.

For Hilliard residents, the practical version looks like this. You call. A clinician asks about substances used, last use, any mental health diagnoses, current medications, and whether you're safe. If detox is likely — from alcohol, benzodiazepines, or opioids — they'll want you in a medically monitored setting quickly, because withdrawal from some substances can be dangerous 6. If you're stable but struggling, admission may still happen today, or first thing tomorrow.

What same-day admission is not: a full treatment plan in 24 hours. That takes longer, and it should. What it is: getting you somewhere safe, with people who won't flinch at what you tell them, so the real work can start.

If you're the family member reading this — you can make the call for them. That counts too.

Hilliard and Franklin County: the context behind the call

You are not the only person in this ZIP code doing this today. That matters, because shame is often part of what keeps people from picking up the phone in the first place.

Hilliard sits inside Franklin County, and the behavioral health picture there is heavier than most neighbors realize. An estimated one in four adults in Franklin County lives with a mental illness, and more than 10 percent of residents age 12 and older have needed treatment for a substance use disorder at some point 8. Those are not small numbers. Those are neighbors, coworkers, the parent at the school pickup line, the person ahead of you at the pharmacy.

The overdose data is harder to sit with, but you deserve to know it. Franklin County saw overdose deaths rise 45.6 percent from 2019 to 2020, and 83.9 percent from 2017 to 2020 8. That kind of jump is why local hospital systems have been openly talking about strained psychiatric bed capacity and the need for faster connections to residential care 8.

Here is why that context matters for your call today. When overdose deaths climb that fast in one county, the pressure on inpatient beds climbs with it. Same-day admission in Hilliard is possible, but bed availability shifts hour by hour. If the first program you reach is full, that is not a rejection of you. It is a snapshot of a county under strain. Ask them to refer you somewhere with an open bed, or call the next number on your list.

The other reason the local numbers matter: dual diagnosis is the norm here, not the exception. When roughly a quarter of adults live with a mental health condition and one in ten has needed SUD care, the overlap between the two is large. Any inpatient program serving Hilliard should be built for people arriving with depression, anxiety, PTSD, or bipolar disorder alongside substance use — not treating that overlap as a complication.

If you are the family member reading this in the middle of the workday, hold onto one thing: the fact that so many people in Franklin County need this kind of care is exactly why same-day pathways exist. Local systems have been asked to build for this reality 8. Your loved one is not asking for something unusual. They are asking for something a lot of people in this county have already had to ask for.

You are not calling from an island. You are calling from a place that already knows this fight.

The first 24 hours after you walk in

The first day is loud in your head and quiet everywhere else. You've been carrying a lot to get through the door — the phone call, the packing, the conversation with someone who loves you or someone who's given up on the conversation. Once you're inside, the pace changes. Good programs slow it down on purpose.

Here's the honest shape of day one: a lot of paperwork, a medical exam that's more thorough than you expect, a room you didn't choose, and a few hours where you're waiting more than you're doing. That waiting is not neglect. It's the staff building a picture of you — what you took, when you took it, what else is going on in your body and your mind — so the next 30 to 90 days aren't guesswork 9.

You won't be asked to tell your whole story on day one. You'll be asked what you need to be safe tonight.

Intake, medical screening, and detox stabilization

Intake starts with the basics: ID, insurance card if you have one, a list of medications, and a conversation about substances used and last use. A nurse or physician does a physical — vital signs, bloodwork, sometimes an EKG — because withdrawal from alcohol, benzodiazepines, or opioids can shift quickly and needs monitoring 6.

If you need medically supervised detox, that starts within hours of admission. For alcohol and benzodiazepines, staff watch for tremor, blood pressure changes, and seizure risk. For opioids, they're managing withdrawal symptoms — the aching, the nausea, the sleeplessness — and often starting medication-assisted treatment right there. You are not expected to tough it out. That's the whole point of 24-hour care 6.

A behavioral health clinician also meets with you within the first day. They'll ask about depression, anxiety, trauma, past hospitalizations, current medications for mental health conditions, and whether you've had thoughts of hurting yourself. This is not a test. It's how they build a treatment plan that treats both conditions, not just the one that got you in the door.

By the end of day one, you should have a bed, a rough schedule, and someone whose name you know.

When same-day admission isn't possible — and what happens instead

Sometimes the answer that day is not yes. Beds fill. Medical acuity may need a hospital emergency department first — for active alcohol withdrawal with seizure history, an overdose reversal that needs monitoring, or a psychiatric crisis that requires an inpatient psychiatric unit before residential care. That is not the door closing. That's the door opening in a different order.

If a Hilliard program can't take you today, ask them to do three things before you hang up.

  1. Refer you to another residential program in central Ohio with an open bed.
  2. Help you set up a bridge — an outpatient appointment, a detox center, or a crisis line for the next 24 hours.
  3. Hold your intake information so you can be admitted as soon as a bed opens, sometimes within a day or two.

If you're waiting overnight, stay with someone. Get any medications for existing conditions with you. If you feel unsafe, go to the nearest emergency department and tell them you're waiting on a residential bed. The pause is temporary. Your place in line is real.

You're not alone in this.

When mental health challenges and addiction intersect, it can feel isolating. At Arista, we offer compassionate, evidence-based, and trauma-informed care to help you heal, grow, and move forward.

What dual diagnosis care should actually look like

The phrase "dual diagnosis" gets used a lot. It gets printed on brochures and websites and admission packets. What it should mean, and what it sometimes means, are not always the same thing.

If you live with depression and a drinking problem, or PTSD and opioid use, or bipolar disorder and stimulants, you already know these are not two separate things happening in the same body. They feed each other. The drinking quiets the panic, the panic gets worse without the drinking, the shame grows, the use grows. Any inpatient program that treats one and waits on the other is asking you to hold your breath for 30 days. That is not how healing works.

What you should be able to expect from a real dual diagnosis program:

  • A psychiatrist or psychiatric nurse practitioner involved in your care from the first days, not scheduled for week three.
  • A therapist trained in trauma, not just addiction.
  • Medications for your mental health condition continued or adjusted with clinical oversight, not paused because "we treat the addiction first."
  • Group work that talks about anxiety, grief, and trauma as openly as it talks about cravings.

The next two subsections walk through what that looks like in practice, and what the research actually says about whether the "integrated" label lives up to its promise.

Treating depression, anxiety, PTSD, or bipolar alongside substance use

If you are already taking medication for depression, anxiety, bipolar disorder, or PTSD when you walk in, that medication does not stop. A psychiatric provider reviews what you are on, whether the dose still fits, and whether anything needs to change during detox. Some medications interact with withdrawal. Some need to be held briefly. Very few should simply be dropped.

If you have never been diagnosed but you know something else is going on — the racing thoughts, the flashbacks, the flat gray weeks — inpatient is often where that assessment finally happens. NIDA's treatment principles are direct on this point: effective care has to address multiple needs, not just the substance use 9. That means a real evaluation for co-occurring conditions, not a checkbox on an intake form.

Day-to-day, what this looks like for you: individual therapy sessions that don't force you to pick which condition to talk about. Group sessions organized around trauma, mood, or anxiety, not just relapse prevention. Access to a prescriber when a medication isn't working. And staff who don't treat a panic attack or a depressive episode as a discipline problem.

NIDA also flags residential 24-hour care as the right setting when someone needs that level of monitoring — which is often the case when a mental health condition and a substance use disorder are both active 6. You are not being over-treated. You are being met where you are.

The honest evidence on integrated vs. non-integrated care

Here is where a lot of rehab websites overpromise, and you deserve the honest version.

A 2023 systematic review looked at studies comparing integrated dual diagnosis treatment — where both conditions are treated together, by the same team — against non-integrated approaches, where they're treated in parallel or in sequence. The finding was not what most people expect. The review concluded there is insufficient evidence to say integrated care is more effective than non-integrated care overall, and roughly 54 percent of the studies showed similar reductions in substance use across both models 2. An earlier PubMed-indexed review of integrated dual disorder treatment reached a similar mixed conclusion, with results varying significantly by study design 3.

So what does that mean for you?

It means the label "dual diagnosis program" is not a magic word. What matters is execution. A program that says it's integrated but leaves your psychiatric care for later is not doing what the label promises. A program that isn't formally labeled but has a psychiatrist, a trauma therapist, and an addiction team actually talking to each other about you may be doing better work than the marketing suggests.

When you tour, ask direct questions: Who is on my treatment team? How often do they meet about my case? Will my mental health medications be managed here?

Paying for it: Ohio Medicaid, the 1115 waiver, and commercial insurance

The money question is not shallow. It is one of the first things you or someone helping you will ask, and it is one of the biggest reasons people put off calling. So let's take it seriously and keep it plain.

If you have Ohio Medicaid, residential SUD treatment is a covered benefit. The rule that matters most for a same-day call is this: Ohio Medicaid reimburses up to 30 consecutive days of residential treatment per stay without prior authorization for your first two stays in the same year. Starting with your third stay, prior authorization is required from day one 7. In practical terms, if this is your first or second time in residential care this year, admission does not need to wait on a prior-auth phone call. The program can bring you in and handle the medical necessity documentation as your stay unfolds.

Ohio's Section 1115 SUD demonstration is the reason this coverage exists at the scale it does. The waiver lets the state cover short-term inpatient and residential SUD services in facilities that federal Medicaid rules would otherwise limit, and it expects those services to connect to broader behavioral health care rather than sit on an island 10. You do not need to understand the waiver to use it. You just need to know that Ohio Medicaid can pay for a residential stay for someone with a co-occurring mental health condition, and that the state is set up to cover it.

A few honest details worth knowing. Room and board are handled separately from the clinical per diem, and psychotherapy or SUD assessments generally cannot be billed on the same day as the residential per diem, with some exceptions 7. None of that is your problem to solve at intake. It is the program's problem. But it explains why the intake conversation includes a benefits check even when the answer is clearly "yes, you're covered."

If you have commercial insurance through a job, most major carriers in Ohio cover inpatient rehab, including dual diagnosis programs. Commercial plans usually do require prior authorization, and that verification often happens in parallel with your intake — sometimes within an hour or two, sometimes overnight. Ask the program to run your benefits while you're on the first call. You'll want to know your deductible, your out-of-pocket max, and whether the program is in-network before you pack a bag.

If you're uninsured, ask about Ohio Medicaid enrollment on the spot. Many residential programs have staff who can start that application with you at intake so coverage begins before you're discharged.

Money is a real barrier. It is almost never the barrier people fear it will be.

How long you'll actually stay — and why 90 days matters more than 24 hours

Same-day admission is a starting line, not a finish line. The question that shapes your recovery is not how fast you got in. It is how long you stay engaged in care once you're there.

A typical inpatient stay in Ohio runs anywhere from a few days of medically monitored detox to 30 days of residential care, sometimes longer when medical necessity supports it 7. What happens after those 30 days is what determines whether the work holds. A study of residential drug treatment outcomes found that people retained in care for at least 90 days had less inpatient mental health treatment later and used more outpatient mental health services after discharge — the pattern of someone actually managing a chronic condition instead of cycling through crises 4.

The outcomes data on residential dual diagnosis care specifically is worth sitting with, because it is the strongest evidence available for what you're considering. One peer-reviewed study following people through a residential dual diagnosis program over the 12 months after discharge found that reported average intoxication days per month across the sample fell from 12,913 to 1,159 — a 91 percent reduction — with 68 percent of participants still in remission at 12 months and an 88 percent mean reduction from baseline 5. Scope matters here: that is one program, one sample, followed for one year, and the authors themselves note the results may not generalize to every dual diagnosis setting 5. But the direction is real, and it lines up with what NIDA's principles predict when treatment is long enough and comprehensive enough to address both conditions.

So when you're on the intake call and someone asks how long you can stay, the honest answer is: plan for longer than you want to, and shorter than you fear. Aim to complete the residential portion your treatment team recommends, then step down into something structured. The 24 hours you're worried about getting through today is the easiest 24 hours of the next three months. Give yourself the whole window.

Stepping down: continuing care after inpatient

Discharge from inpatient is not the end of treatment. It's the point where the setting changes and the work continues in a different shape.

Most people leave residential care and move into partial hospitalization first — five or six hours a day, five days a week, sleeping at home or in a sober living residence. From there, the step is intensive outpatient: three-hour sessions three or four times a week, usually built around a work or school schedule. Then standard outpatient, which might be one therapy appointment and one psychiatric medication check per month.

The reason for the ladder is not bureaucratic. It matches how recovery actually holds. NIDA's principles describe treatment as a continuum, not an event, and emphasize that the length of engagement across settings is what predicts outcomes — not the intensity of any single phase 1. A residential study of people leaving drug treatment found that those retained in care for at least 90 days used less inpatient mental health care later and more outpatient mental health services — the pattern of someone managing a chronic condition instead of returning to crisis 4.

For a dual diagnosis, the step-down has to keep both threads alive. That means your psychiatric prescriber follows you into PHP or IOP, not just your addiction counselor. It means the trauma work you started in residential does not stop the day you leave. It means the group you sit in on Tuesday nights knows the difference between a craving and a depressive episode.

Before you're discharged, you should walk out with three things written down:

  1. The name and phone number of your outpatient clinician.
  2. The date and time of your first appointment (ideally within a week).
  3. A plan for who you're calling at 10 p.m. on a hard night.

If any of those three are missing, ask for them. That is a fair thing to ask.

Sober living is worth thinking about here too, especially if home is where the use started. It's not a demotion. It's a bridge — structured, sober, and often cheaper than people expect.

One more thing: relapse is not proof the treatment failed. It's information about what the next phase of care needs to address. Coming back is not starting over.

How families and referring clinicians can help move admission forward today

If you are the spouse, parent, adult child, sibling, or friend making the call for someone you love — you are already doing the work. And if you are a referring clinician, case manager, or ED social worker trying to place someone before their motivation window closes, you know the same thing NIDA's guidance says out loud: treatment has to be there when the person is ready, or the moment passes 9.

Here is what actually speeds admission today.

Before you call, gather what you can:

  • A photo of the insurance card, front and back.
  • A list of current medications, including any psychiatric prescriptions and the doses.
  • Substances used, roughly when they were last used, and how much.
  • Any diagnoses already on record — depression, anxiety, PTSD, bipolar disorder.
  • Recent hospitalizations.
  • A phone number where the person can be reached in the next hour.

None of this is required to start the call. It just shortens it.

On the call, ask three things directly:

  1. Is there a bed available today or tomorrow.
  2. Can you verify Ohio Medicaid or the commercial plan while we talk.
  3. Is your program set up to manage psychiatric medications and dual diagnosis care from day one 9.

Clear answers to those three questions tell you whether to keep going or dial the next number.

For referring clinicians, a warm handoff still matters more than a fax. Call the intake line yourself if you can. Share the ASAM level you're recommending and any acute risk factors. If your patient is Medicaid-covered and this is a first or second stay in the calendar year, admission does not have to wait on prior authorization 7. Say that on the call. It removes a barrier the intake coordinator may otherwise assume is there.

One last thing for families. Once your person is admitted, your job shifts. Rest. Eat. Call the family programming line in a day or two. You are going to be part of the next 90 days too.

Frequently Asked Questions

Can I really get admitted to inpatient rehab in Hilliard the same day I call?

Often, yes — but not always, and honesty matters here. Same-day admission depends on bed availability, how medically stable you are, and how quickly your insurance can be verified. NIDA's guidance is direct that treatment needs to be readily available because delays can close the window when motivation is highest 9. If a bed isn't open today, ask for a warm referral to another central Ohio program and a bridge plan for tonight.

Will my mental health condition be treated at the same time as my substance use?

It should be. A real dual diagnosis program keeps your psychiatric medications going, involves a prescriber from the first days, and offers therapy that addresses trauma, mood, and anxiety alongside substance use 9. The honest caveat: a 2023 systematic review found integrated and non-integrated models often produce similar substance use reductions, so the label matters less than execution 2. Ask directly who is on your team and how often they meet about your case.

Does Ohio Medicaid cover inpatient rehab, and do I need prior authorization?

Yes, Ohio Medicaid covers residential SUD treatment. For your first two stays in a year, up to 30 consecutive days per stay are reimbursed without prior authorization; on your third stay and beyond, prior authorization is required from day one 7. That coverage exists at this scale because of Ohio's Section 1115 SUD demonstration, which expanded residential coverage and expects connections to broader behavioral health care 10. Same-day admission does not need to wait on paperwork.

How long will I actually stay in inpatient rehab?

A residential stay in Ohio commonly runs from a few days of medically monitored detox up to 30 days, sometimes longer when medical necessity supports it 7. What matters more than the inpatient number is the total episode. NIDA's research is clear that most people need at least three months in treatment, and participation under 90 days is of limited effectiveness 1. Plan for a residential stay followed by PHP or IOP that keeps you above that threshold.

What happens in the first 24 hours after I walk in?

Intake first: ID, insurance, medications, substances used, and last use. A nurse or physician does a physical because withdrawal from alcohol, benzodiazepines, or opioids needs close monitoring 6. If you need medically supervised detox, it starts within hours. A behavioral health clinician also meets with you to ask about depression, anxiety, trauma, and safety. You won't be asked to tell your whole story on day one — just what you need to be safe tonight.

How can a family member or clinician help move admission forward today?

Gather what shortens the call: insurance card photos, a medication list, substances used and last use, existing diagnoses, and a phone number where your person can be reached soon. On the call, ask three things — is a bed available today or tomorrow, can benefits be verified now, and can psychiatric medications be managed from day one 9. For Medicaid-covered first or second stays this year, admission does not wait on prior authorization 7.

References

  1. Principles of Drug Addiction Treatment: A Research-Based Guide (Third Edition). https://nida.nih.gov/sites/default/files/podat-3rdEd-508.pdf
  2. Integrated vs non-integrated treatment outcomes in dual diagnosis: A systematic review. https://pmc.ncbi.nlm.nih.gov/articles/PMC10157410/
  3. Efficacy of integrated dual disorder treatment for patients with dual diagnosis: A systematic review. https://pubmed.ncbi.nlm.nih.gov/29638237/
  4. Stability of Outcomes Following Residential Drug Treatment: Effects of 12-Step Participation and Level of Mental Disorder. https://pmc.ncbi.nlm.nih.gov/articles/PMC3146302/
  5. The effects of residential dual diagnosis treatment on alcohol and drug use. https://pmc.ncbi.nlm.nih.gov/articles/PMC5576155/
  6. Treatment - National Institute on Drug Abuse (NIDA) - NIH. https://nida.nih.gov/research-topics/treatment
  7. MEDICAID BEHAVIORAL HEALTH STATE PLAN SERVICES PROVIDER MANUAL (v1.28.1). https://dam.assets.ohio.gov/image/upload/medicaid.ohio.gov/BH/provider/Manuals/BH_Manual_1.28.1.pdf
  8. Mental and Behavioral Health and Substance Use Disorder. https://wexnermedical.osu.edu/health-equity/mental-and-behavioral-health-and-substance-use-disorder
  9. Principles of Drug Addiction Treatment: A Research-Based Guide (Third Edition). https://nida.nih.gov/publications/principles-drug-addiction-treatment-research-based-guide-third-edition
  10. Ohio Substance Use Disorder Treatment Program – 1115 Waiver Special Terms and Conditions (excerpt). https://www.medicaid.gov/Medicaid-CHIP-Program-Information/By-Topics/Waivers/1115/downloads/oh/oh-substance-use-disorder-treatment-pa.pdf
[{"@context":"https://schema.org","@type":"BlogPosting","headline":"Inpatient Rehab Hilliard, OH: Same-Day Admission","description":"Learn how inpatient rehab in Hilliard, OH offers timely admission, dual diagnosis care, and seamless insurance support for effective recovery.","publisher":{"@type":"Organization","name":"www.aristarecovery.com"},"mainEntityOfPage":{"@type":"WebPage","@id":"https://www.aristarecovery.com"}},{"@context":"https://schema.org","@type":"MedicalWebPage","headline":"Inpatient Rehab Hilliard, OH: Same-Day Admission","description":"Learn how inpatient rehab in Hilliard, OH offers timely admission, dual diagnosis care, and seamless insurance support for effective recovery.","mainEntityOfPage":{"@type":"WebPage","@id":"https://www.aristarecovery.com"}},{"@context":"https://schema.org","@type":"FAQPage","mainEntity":[{"@type":"Question","name":"Can I really get admitted to inpatient rehab in Hilliard the same day I call?","acceptedAnswer":{"@type":"Answer","text":"Often, yes \u2014 but not always, and honesty matters here. Same-day admission depends on bed availability, how medically stable you are, and how quickly your insurance can be verified. NIDA's guidance is direct that treatment needs to be readily available because delays can close the window when motivation is highest. If a bed isn't open today, ask for a warm referral to another central Ohio program and a bridge plan for tonight."}},{"@type":"Question","name":"Will my mental health condition be treated at the same time as my substance use?","acceptedAnswer":{"@type":"Answer","text":"It should be. A real dual diagnosis program keeps your psychiatric medications going, involves a prescriber from the first days, and offers therapy that addresses trauma, mood, and anxiety alongside substance use. The honest caveat: a 2023 systematic review found integrated and non-integrated models often produce similar substance use reductions, so the label matters less than execution. Ask directly who is on your team and how often they meet about your case."}},{"@type":"Question","name":"Does Ohio Medicaid cover inpatient rehab, and do I need prior authorization?","acceptedAnswer":{"@type":"Answer","text":"Yes, Ohio Medicaid covers residential SUD treatment. For your first two stays in a year, up to 30 consecutive days per stay are reimbursed without prior authorization; on your third stay and beyond, prior authorization is required from day one. That coverage exists at this scale because of Ohio's Section 1115 SUD demonstration, which expanded residential coverage and expects connections to broader behavioral health care. Same-day admission does not need to wait on paperwork."}},{"@type":"Question","name":"How long will I actually stay in inpatient rehab?","acceptedAnswer":{"@type":"Answer","text":"A residential stay in Ohio commonly runs from a few days of medically monitored detox up to 30 days, sometimes longer when medical necessity supports it. What matters more than the inpatient number is the total episode. NIDA's research is clear that most people need at least three months in treatment, and participation under 90 days is of limited effectiveness. Plan for a residential stay followed by PHP or IOP that keeps you above that threshold."}},{"@type":"Question","name":"What happens in the first 24 hours after I walk in?","acceptedAnswer":{"@type":"Answer","text":"Intake first: ID, insurance, medications, substances used, and last use. A nurse or physician does a physical because withdrawal from alcohol, benzodiazepines, or opioids needs close monitoring. If you need medically supervised detox, it starts within hours. A behavioral health clinician also meets with you to ask about depression, anxiety, trauma, and safety. You won't be asked to tell your whole story on day one \u2014 just what you need to be safe tonight."}},{"@type":"Question","name":"How can a family member or clinician help move admission forward today?","acceptedAnswer":{"@type":"Answer","text":"Gather what shortens the call: insurance card photos, a medication list, substances used and last use, existing diagnoses, and a phone number where your person can be reached soon. On the call, ask three things \u2014 is a bed available today or tomorrow, can benefits be verified now, and can psychiatric medications be managed from day one. For Medicaid-covered first or second stays this year, admission does not wait on prior authorization."}}]}]

You’re not alone in this.

When mental health challenges and addiction intersect, it can feel isolating. At Arista, we offer compassionate, evidence-based, and trauma-informed care to help you heal, grow, and move forward.

Support that moves with you.

You’ve taken a brave first step. At Arista Recovery, we’re here to help you continue with best-in-class care designed for long-term healing and support.